Info for our tech wizards

At Assistant Media Group (AMG), we are committed to safeguarding customer data and ensuring top-tier security across all facets of our operations. From infrastructure to payments, we employ best-in-class tools and practices to protect your business.Infrastructure and Product Security
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• Hosted by AWS:
AMG uses Amazon Web Services (AWS), an industry leader in secure infrastructure-as-a-service (IaaS). All identity and access management is handled directly within AWS standards for maximum security.
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• Data Protection and Encryption:
• All data in transit is encrypted using HTTPS with TLS 1.2 to prevent unauthorized access.
• Persistent data is encrypted at rest with AES-256, ensuring industry-standard protection.
• SSL certificates: 2048-bit RSA, signed with SHA256.

Physical Security
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Data is stored in globally recognized data centers equipped with advanced multi-layer access controls, alerting systems, and auditing tools.

Service Level, Backups, and Recovery
AMG’s infrastructure is designed for reliability and uptime:
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• Redundancy: Multiple redundant datastores minimize risks of data loss.
• Rapid Recovery: Recovery processes include point-in-time backups and fault-tolerant architecture.
• Uptime Optimization: Load balancing and task queues enhance service reliability.

Server-Side:
AWS infrastructure includes auto-scaling, load balancing, and health monitoring to ensure reliable performance.

Client-Side:‍
Techniques like JSON Web Tokens (JWT) for session management and secure cookies ensure all requests are authenticated and safe.

Customer Payment Information
AMG uses Stripe, a Level 1 PCI Service Provider, for all payment processing.
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What We Store:
No credit card information is stored on AMG servers.

Incident Reporting
If you suspect a security breach or vulnerability, please report it immediately to:
support@assistantmedia.com

Compliance and Certifications
AMG adheres to stringent compliance frameworks to maintain the highest levels of security:
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• HIPAA: Ensuring healthcare data compliance.
• SOC 2: Verified controls for security, availability, and confidentiality
• GDPR/CCPA: Meeting global data protection regulations.

Available Reports (Upon Request):
• SOC 2 Report
• HIPAA Report
• Network Diagram
• Penetration Testing Report

Our policies are designed to protect your data and ensure compliance:
• Acceptable Use Policy
• Data Classification Policy
• Encryption Policy
• Incident Response Policy
• Network Security Policy
• Risk Management Policy
• Business Continuity/Disaster Recovery Policy

For full documentation or specific requests, contact:
support@assistantmedia.com


Security Features Overview
• Endpoint Security: Disk encryption, DNS filtering, and endpoint detection/response.
• Network Security: Firewalls, DNSSEC, and data loss prevention.
• Corporate Security: Employee training, email protection, and incident response.

Support and Sales
Need help or want to chat about your brand? We’re here for you!
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• Support: support@assistantmedia.com
• Sales: sales@assistantmedia.com

If you think you’ve discovered a vulnerability, please let us know immediately.

Powered by: SafeBase Trust Center | AMG Trust Center

Incident Reporting
You can provide information to any potential breaches of security by emailing security@assistantmedia.com